Electronics Question/-gctid806159

[tonyiiiafl]

I have the new Ray e97 and e127 networked together. I am having issues trying to connect to wifi for updates. At my marina and others, I gate an error massage saying that "the ip adresss of 10.0.0.010at this source conflicts with the ip address of your Ray Marine network. Contact your system administrator". I have tried connecting with the cell phone as a hot spot but just get the same reply of "cannont connect". I took the displays home and they wouldn't connect here either. Any help?

[hfxjack]

Turn 1 off try one at a time and see if the error goes away if so then change the IP address of each device make each one different think of it as a phone #

[SomeSailor]

I would suspect you would need an Access Point (Router) to connect to your marina. 10.0.0.0 is what's known as a private (Class A) addresses that can only be used internally (box to box). Something has to act as a NAT (Network Address Translator) to route your boats Raymarine data around and then something also needs to got get you a "real" IP address or a public address that the marina will assign through a DHCP server (Dynamic Host Control Protocol).

Some device on your boat acts as this Access Point. You need a router to do that. Do you have one aboard?

[Nickdixon]

Agree with both prior posts. Each device needs a different address.

[JimMc]

I don't know the Raymarine system but is it possible to take it out of the fixed IP mode ?

[hfxjack]

"SomeSailor" post=806175 wrote:
I would suspect you would need an Access Point (Router) to connect to your marina. 10.0.0.0 is what's known as a private (Class A) addresses that can only be used internally (box to box). Something has to act as a NAT (Network Address Translator) to route your boats Raymarine data around and then something also needs to got get you a "real" IP address or a public address that the marina will assign through a DHCP server (Dynamic Host Control Protocol).

Some device on your boat acts as this Access Point. You need a router to do that. Do you have one aboard?

I have an E7D it acts as an access point can connect to it with phone and iPad also it will connect to a hot spot

[tdcooper99]

"tonyiiiafl" post=806159 wrote:
I have the new Ray e97 and e127 networked together. I am having issues trying to connect to wifi for updates. At my marina and others, I gate an error massage saying that "the ip adresss of 10.0.0.010at this source conflicts with the ip address of your Ray Marine network. Contact your system administrator". I have tried connecting with the cell phone as a hot spot but just get the same reply of "cannont connect". I took the displays home and they wouldn't connect here either. Any help?

Can you post a photo of the screen with the actual error message on it? Does this happen from both MFD's when they are connected together? Does the error say 10.0.0.0 or 10.0.0.10? I am thinking it's saying 10.0.0.10 since that makes more sense in the context of an IP address conflict.

You mentioned you tried connecting to your cell phone hotspot and to your home wifi... same error? If different, photo please.

Are you using Seatalk HS? Are you using their crossover coupler or do you have their switch?

Sorry for all the questions, but I'm an IT guy in my day job. Also, I have an a98, so I might be able to help with what to change if it comes to that. I believe the a-series and e-series are pretty much the same from a software perspective.

[bobmorgan]

Wi-Fi equipped MFDs not communicating with public hotspot using Class A Private Network Addressing

With the exception of the recently introduced CAM220IP, CAM210IP, and CAM200IP (these products support DHCP), all Raymarine products featuring Ethernet communications interfaces manufactured since 2005 have been designed to function in a Class A Private Network (IP address range 10.0.0.0 - 10.255.255.255). During production, Raymarine products are each programmed with a unique IP address within the IP address range listed above to create a plug and play installation experience for the installer. The IP addresses within all products except for the CAM220IP, CAM210IP, and CAM200IP, are not designed to be changed by their owners.

Communications products such a the Wirie Pro Access Point employ Class A Private Network IP addressing which will cause a conflict with the Raymarine products described above. Additionally, out of concerns of latency, bandwidth, and compatibility, Raymarine recommends that its Ethernet network not be combined with any other Ethernet network(s) installed onboard a vessel. This same conflict may arise in marinas and other public locations which have installed Wi-Fi using Class A Private Network IP addressing. A feature request has been submitted to consider support for connecting via Wi-Fi to third party networking products using Class A Private Network IP addressing within a future a/c/e/eS/gS-Series MFD software update as well as withing future product designs.

As workaround to this limitation, one may configure one's smartphone as a portable Wi-Fi hotspot and then command the MFD to connect to the smartphone's portable Wi-Fi hotspot to access the Internet for software updates, Theyr weather, etc.. To exercise this workaround, the smartphone's Wi-Fi will need to be configured OFF (this action will occur when the smartphone's portable Wi-Fi hotspot is configured ON). The smartphone's Internet access will be via wireless mobile telecommunications technology (ex. 3G, 4G). While this alternative means of checking for Raymarine product software updates, downloading Theyr weather GRIBs may be satisfactory with respect to downloading smaller files, you may want to consider other software update options (ex. download to computer and then copy software update files to a microSD memory card) for more very large data downloads such as MFD software update files.

Regarding conflicts with marina Wi-Fi utilizing Class A Private Network IP addressing, Raymarine occasionally receives complaints of such conflicts, but they are relatively few in number when compared with the total number customers owning a/c/e/eS/gS-Series MFDs. This is because overwhelming the overwhelming majority of public Wi-Fi hotspots utilize Dynamic Host Configuration Protocol (DHCP) rather than Class A Private Network IP addressing. Accordingly, the overwhelming majority of Raymarine's customers using the Wi-Fi features of their a/c/e/eS/gS-Series MFDs to check online for updates and for Theyr Weather downloads are not encountering public Wi-Fi hotspots using Class A Private Network IP addressing. Such incompatibility with public Wi-Fi hotspots utilizing Class A Private Network IP addressing is considered a limitation of the Wi-Fi communications features of Raymarine a/c/e/eS/gS-Series MFDs rather than a bug. That said, Raymarine has logged a feature request to address such conflicts with Wi-Fi hotspots using Class A Private Network IP addressed and is investigating options for elimination of such conflicts via a software update to the a/c/e/eS/gS-Series MFDs.

A "captive portal" is a Web page that the user of a public-access network is obliged to view and interact with before access is granted. i.e. enter name, password, check box for acceptance of service or other valid credentials. At the time that this FAQ was posted, the a/c/e/eS/gS-Series MFDs did not support Internet access via a public networks utilizing captive portals. Customers encountering this issue are encouraged to contact the administrator of the public-access network regarding an alternate means of being granted access to the public-access network. Raymarine has logged a feature request to include support for captive portals within a future a/c/e/eS/gS-Series MFD software update as well as within future MFD designs.

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